mC
michelle C
1 reviews | Active since Aug 2012
02 Aug 2015, 09:15
Great Service
To whom it may concern <br> <br> <br> Yesterday I left my cell phone in the Eastgate edgars change room. I returned to the change room where I was assisted by Poppy More, she was extremely helpful and after checking the every change room,she directed me to reception. <br> <br> <br> I then met Pooe Meshack, who asked if anyone had seen my phone and then proceeded to take me to control.<br> <br> <br> At control I met with Zinhle and Thomas who phoned my phone and when it was answered, they assisted me in finding the good citizen who had picked up my phone.<br> <br> <br> I need to inform edgars of the \extra mile"their staff members went to assist me. They were professional"
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Replies (1)
Edgars's replyOfficial
03 Aug 2015, 14:51Hello michelle05,
Thank you for notifying us of the wonderful compliment. It is such positive feedback that enables us to go the extra mile for our customers. We are pleased you received such outstanding service from the staff and that the service indicated our standards. We have referred this compliment to the store manager for recognition and acknowledgement.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the wonderful compliment. It is such positive feedback that enables us to go the extra mile for our customers. We are pleased you received such outstanding service from the staff and that the service indicated our standards. We have referred this compliment to the store manager for recognition and acknowledgement.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply03 Aug 2015, 14:51
Official
Hello michelle05,
Thank you for notifying us of the wonderful compliment. It is such positive feedback that enables us to go the extra mile for our customers. We are pleased you received such outstanding service from the staff and that the service indicated our standards. We have referred this compliment to the store manager for recognition and acknowledgement.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of the wonderful compliment. It is such positive feedback that enables us to go the extra mile for our customers. We are pleased you received such outstanding service from the staff and that the service indicated our standards. We have referred this compliment to the store manager for recognition and acknowledgement.
Your reference number is: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,