OK
Okondedwah K

1 reviews | Active since Nov 2019

23 Nov 2019, 23:36

Great Customer Care

Massive props to the customer service given by Lillian and Sbu at the mall of Africa branch!! It was effective, friendly and efficient. Their ability to explain and cater to the consumer despite the late hour was impressive. Great ambassadors for the Edgars brand!!

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Replies (1)
Edgars
Edgars's reply24 Nov 2019, 09:26
Official
Good day Okondedwah
Thank you for taking your time to send us a compliment.
Service and quality are priorities at Edgars and it is feedback from customers like you that will ensure that we will continue to maintain the high standard of quality that you expect of us. The below compliment has been forwarded through to the management team at Edgars Mall of Africa to acknowledge the great service you have received from Lillian and Sbu.
Thank you once again for your email as it is feedback such as yours that helps us improve on the service we provide to you as our valued customer.
Reference number: ***/GO
We look forward to your continued support.
Kind RegardsEdcon Customer Experience***