SW
Shevone W
1 reviews | Active since Oct 2016
04 May 2020, 07:24
Grant Pattison and edgars /edcon usless *******es
To date no feedback receieved, edcon really does not care about their clients,
Paid my money to edgars account 19 April and to date no feedback the payment doesnt reflect on my account, nobody is assisting or responding to my emails sent to edgars customer care either, so you guys got my payment for free?? Then after a while youll are going to call me and tell me **** that i never paid
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
04 May 2020, 10:57Good day Miss Williams
We hereby acknowledge he receipt of your complaint.
Kindly be advised that our attempts in contacting you have been unsuccessful.
Please email the proof of payment to *** for assistance with tracing the payment.
The reference number for the query is: ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge he receipt of your complaint.
Kindly be advised that our attempts in contacting you have been unsuccessful.
Please email the proof of payment to *** for assistance with tracing the payment.
The reference number for the query is: ***/GO
Kind RegardsCustomer Experience Team
Edgars's reply04 May 2020, 10:57
Official
Good day Miss Williams
We hereby acknowledge he receipt of your complaint.
Kindly be advised that our attempts in contacting you have been unsuccessful.
Please email the proof of payment to *** for assistance with tracing the payment.
The reference number for the query is: ***/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge he receipt of your complaint.
Kindly be advised that our attempts in contacting you have been unsuccessful.
Please email the proof of payment to *** for assistance with tracing the payment.
The reference number for the query is: ***/GO
Kind RegardsCustomer Experience Team
SW
Shevone W's updateReviewer Update
06 May 2020, 17:04Good day
Once again proof of payment was sent to you people and to date you guys have not sorted this out, this is very pathetic unprofessional and making me angry for your sake i hope this gets resolved asap or i am taking this matter further what is so difficult about allocating what i paid to the account you guys are making me very very angry eating my money i paid and saying i never paid my account
I will put the ceos name on hello peter several times until you guys sort out this mess
Once again proof of payment was sent to you people and to date you guys have not sorted this out, this is very pathetic unprofessional and making me angry for your sake i hope this gets resolved asap or i am taking this matter further what is so difficult about allocating what i paid to the account you guys are making me very very angry eating my money i paid and saying i never paid my account
I will put the ceos name on hello peter several times until you guys sort out this mess
SW
Shevone W's update06 May 2020, 17:04
Reviewer Update
Good day
Once again proof of payment was sent to you people and to date you guys have not sorted this out, this is very pathetic unprofessional and making me angry for your sake i hope this gets resolved asap or i am taking this matter further what is so difficult about allocating what i paid to the account you guys are making me very very angry eating my money i paid and saying i never paid my account
I will put the ceos name on hello peter several times until you guys sort out this mess
Once again proof of payment was sent to you people and to date you guys have not sorted this out, this is very pathetic unprofessional and making me angry for your sake i hope this gets resolved asap or i am taking this matter further what is so difficult about allocating what i paid to the account you guys are making me very very angry eating my money i paid and saying i never paid my account
I will put the ceos name on hello peter several times until you guys sort out this mess