fZ
fundiswa Z

1 reviews | Active since Jul 2013

10 Aug 2017, 13:50

Goods not available after having ordered

<p>I place an online order on the 3rd August and on the 10th I'm told the store is out of stock furthermore I go to check on the site and it is indicating as available. who is an idiot here? i want my refund ASAP. NEVER BUYING AGAIN.</p>

0
Replies (2)
Edgars
Edgars's reply11 Aug 2017, 10:33
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, we ask that you furnish us with the order number on ***, so that the they will action and revert back to you with way forward. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

fZ
fundiswa Z's update11 Aug 2017, 10:58
Reviewer Update

i am struggling getting my refund here.