AF
Alexandra F
1 reviews | Active since Jan 2016
14 Jan 2016, 15:36
Goods bought on-line charged, not delivered
I ordered some gift boxes from Red Square on line on 1 Dec 2015 to the value of R1315
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
17 Jan 2016, 15:10Hello Brounger,
It is with great displeasure to hear that your account hasn't been credited. That is concern that needs to be addressed urgently. We have forwarded your query to the online team to address. We assure you concrete feedback will be given to you shortly.
We apologise for the overall experience. Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that your account hasn't been credited. That is concern that needs to be addressed urgently. We have forwarded your query to the online team to address. We assure you concrete feedback will be given to you shortly.
We apologise for the overall experience. Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply17 Jan 2016, 15:10
Official
Hello Brounger,
It is with great displeasure to hear that your account hasn't been credited. That is concern that needs to be addressed urgently. We have forwarded your query to the online team to address. We assure you concrete feedback will be given to you shortly.
We apologise for the overall experience. Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that your account hasn't been credited. That is concern that needs to be addressed urgently. We have forwarded your query to the online team to address. We assure you concrete feedback will be given to you shortly.
We apologise for the overall experience. Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***