1 reviews | Active since Jun 2012
Good taste Travel Eve Edgars ****
<p>I app**** for the club life membership about a month or two ago. To my shock, i see this month (April statement) that Edgars is deducting on my account for something called "Good taste Travel and Eve". The shocking part is that they deducted on the 6 April and 29 April for the amount of R40.65 and R60 respectively. My question first was, what is this and why is it being deducted on my account. Called in and was transfered to 10 people before they told me that its for the VIP club. I am not part of the club and i called in a month ago to confirm this as Club life has been deducted from my account as well for R44. The shocking part is that Edgars cannot even see the money being deducted but its on the statement. I had to sent them their OWN STATEMENT as proof and i am still waiting for feedback. Seeing the complaints on Hellopeter, this seems as a **** that Edgars is running on people's accounts and refusing to refund and cancel this nonsense. All i want is the money back into my account. i also canceled all my other insurances with Edgars as their call centre cannot pick up requests or assist with anything. </p>
Thank you for notifying us of your experience.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised that your query is referred to our Edgars Club management team for investigation purposes. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
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Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***
Thank you for notifying us of your experience.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised that your query is referred to our Edgars Club management team for investigation purposes. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***
Thank you for notifying us of your experience.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised that your query is referred to our Edgars Club management team for investigation purposes. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***
Thank you for notifying us of your experience.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
Please be advised that your query is referred to our Edgars Club management team for investigation purposes. Feedback confirming resolution to your query will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team
Call Centre: ***