1 reviews | Active since May 2016
Good Taste travel and eve - charge to my account but I did not buy it or want it
<p>An amount of R60 was charge to my edgars account. I believe some by the name of Sharner (on hello peter) experienced the same thing. WHy was this charge to my account? What type of IT system would allow this? Only purchases I sign for should be charge to my account. </p> <p> </p> <p>Please investigate and comment on this complaint. </p>
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Customer Experience Team.
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Thank you for making contact with us.
Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that your query is referred to our Edgars Club management team for cancelation and reversal. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***