kK
kotiekarsten K

1 reviews | Active since Jun 2016

12 Jul 2016, 08:00

Good Taste Travel and Eve!!!!!!!!!!!!!!!!!!!!!!!

<p>After numerous emails to edgars customer care and empty promises they keep on billing 60.00 to my account every month for "Good Taste Travel and Eve"! since March 2016 - What is this, why and who gave them the authorisation to do this? And when will they give feedback - 60.00 per month is a rather large amount. And believe you me, if I dont pay my account... they are very eager to phone right away!</p>

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Replies (1)
Edgars
Edgars's reply12 Jul 2016, 13:18
Official

We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.

Please be advised at this point we cannot provide a time frame for resolution however we assure you the query will be resolved.

Your reference number is ********** 288/GO

Kind regards,
Edcon customer experience team,
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