DM
Diana M
1 reviews | Active since Feb 2016
11 Feb 2016, 10:18
Going the Extra Mile
Good day<br> <br> I have never been impressed by the service at Edgars Sandton City. I think the Sandton City branch is one of the worse run Edgars branches in Johannesburg. The staff stand around talking and not helping customers.<br> <br> Yesterday I was dreading going to Edgars but I was pleasantly surprised when one of the staff went out of her way to assist me in what I was looking for. I would like to say thank you to KHUTHALA for making my shopping experience at Edgars a pleasant one.<br> <br> Regards<br> Diana
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Edgars's replyOfficial
12 Feb 2016, 15:33Hello dianamilo35,
Thank you for reporting your service experience at our Edgars Sandton store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know as we have channel in place to report unpleasant service experience to the stores management team in order to implement corrective measures.
It is always a pleasure to receive such positive feedback from our customers confirming a pleasant experience. We are very pleased to hear of the efficient and professional service that you have received from Khuthala . We will be sure to send this to her management team.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for reporting your service experience at our Edgars Sandton store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know as we have channel in place to report unpleasant service experience to the stores management team in order to implement corrective measures.
It is always a pleasure to receive such positive feedback from our customers confirming a pleasant experience. We are very pleased to hear of the efficient and professional service that you have received from Khuthala . We will be sure to send this to her management team.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply12 Feb 2016, 15:33
Official
Hello dianamilo35,
Thank you for reporting your service experience at our Edgars Sandton store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know as we have channel in place to report unpleasant service experience to the stores management team in order to implement corrective measures.
It is always a pleasure to receive such positive feedback from our customers confirming a pleasant experience. We are very pleased to hear of the efficient and professional service that you have received from Khuthala . We will be sure to send this to her management team.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for reporting your service experience at our Edgars Sandton store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know as we have channel in place to report unpleasant service experience to the stores management team in order to implement corrective measures.
It is always a pleasure to receive such positive feedback from our customers confirming a pleasant experience. We are very pleased to hear of the efficient and professional service that you have received from Khuthala . We will be sure to send this to her management team.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,