1 reviews | Active since Jan 2014
GO LEGAL - EDGARS/EDCON - PATHETIC SERVICE
I made 17 calls to try and sort out the fact that Edgars/Edcon has me on ITC. Edgars/Edcon can't find me on their system. I then logged a complaint on this site. Edgars/Edcon then sent me a reference number ***/GO. I have now made another 9 calls to Edgars/.Edcon and still Edgars/Edcon can't find me on their system. Due to pathetic service from Edgars/Edcon, I have could not be employed. The position was offered to me and all i needed was something in writing from Edgars/Edcon. I informed Edgars/Edcon that this matter is urgent and i need something in writing. How difficult is it to give something in writing that a person does not exist on your system. I GUESS THE ONLY WAY TO SORT THIS IS TO CONSULT A LAWYER... GO LEGAL IS THE ONLY WAY
We are deeply sorry for the overall experience. Please be advised the accounts department manager has pulled the account statements and it was discovered the account has a balance. The statements will be emailed to you shortly. We understand that this matter has been prolonging, but we assure you concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you require further clarity, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please be advised the accounts department manager has pulled the account statements and it was discovered the account has a balance. The statements will be emailed to you shortly. We understand that this matter has been prolonging, but we assure you concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you require further clarity, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***