IS
Itumeleng S
1 reviews | Active since Oct 2013
10 Feb 2015, 12:39
GIVING INCORRECT BALANCE
This Bongiwe gave me an incorrect balance she told me that I owe Edgars R13000 and she sounded unhelf over the phone.
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Replies (1)
Edgars's replyOfficial
12 Feb 2015, 15:03Hello ItuShi,
We are deeply sorry for the overall experience. Please note your account was settled and the matter was referred to the accounts department for intervention as there is a credit balance of R 1446.56-. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please note your account was settled and the matter was referred to the accounts department for intervention as there is a credit balance of R 1446.56-. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply12 Feb 2015, 15:03
Official
Hello ItuShi,
We are deeply sorry for the overall experience. Please note your account was settled and the matter was referred to the accounts department for intervention as there is a credit balance of R 1446.56-. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please note your account was settled and the matter was referred to the accounts department for intervention as there is a credit balance of R 1446.56-. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on ***
Kind regards.
Edcon customer experience team,
***
Best regards,