1 reviews | Active since Nov 2016
Give me back my money you *******
I was in the Cresta store on the 19/8/2014 and bought 2 pairs of jeans total being R 499.85<br> I paid with my MasterCard and the cashier Mamosebedi Xaba told me that the transaction did not go through and he needed to swipe my card a second time.<br> I showed him that it had gone through on my cell phone and he gave me a till slip showing AMOUNT NaN and told me that the reversal should show on my phone and back in my account within 24 hours. (SOrN ***5 00345 00221 018791)<br> I gave him my credit card and he swiped it again and it went off my account for the second time and sent me another sms notification. (SOrN ***5 00345 00049 059758)<br> As ecpected no money came back into my acc so II contacted Edgars Cresta and was told to come in with my slips. I am a pensioner and live in Roodepoort and will not be going to Cresta unless they pay for my petrol.<br> The lady I spoke to asked me for my credit card details and I presumed that I would be getting my refund.<br> I contacted the assistant manager yesterday and he promised to get back to me by noon today.<br> All I can say is that Edgars is no exception to the disgusting service offered by all S.A. companies.<br> <br> You are *******
Thank you for notifying us of the lapse in service. Please note we have referred this matter to management to address. We can understand the frustration and disappointment and for that we sincerely apologise. The store manager will revert with concrete feedback with regards to your refund.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for notifying us of the lapse in service. Please note we have referred this matter to management to address. We can understand the frustration and disappointment and for that we sincerely apologise. The store manager will revert with concrete feedback with regards to your refund.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
