LB
Leeyanda B
1 reviews | Active since Jun 2019
22 Jun 2019, 20:54
Gift voucher refunds
I was suprised to gind out that, edgars does not give out refunds on gift vouchers. I mistakenly bought a voucher at Edgars instead of toyRus for a colleague. I tried to return it within hours, but they denied it.
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Edgars's replyOfficial
23 Jun 2019, 09:42Good day
We have tried to contact you with no success.
Kindly be advised that as per our Terms and Conditions gift cards cannot be exchanged for cash.
We apologise for any inconvenience caused.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team***
We have tried to contact you with no success.
Kindly be advised that as per our Terms and Conditions gift cards cannot be exchanged for cash.
We apologise for any inconvenience caused.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team***
Best regards,
Edgars's reply23 Jun 2019, 09:42
Official
Good day
We have tried to contact you with no success.
Kindly be advised that as per our Terms and Conditions gift cards cannot be exchanged for cash.
We apologise for any inconvenience caused.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team***
We have tried to contact you with no success.
Kindly be advised that as per our Terms and Conditions gift cards cannot be exchanged for cash.
We apologise for any inconvenience caused.
The reference number for your query is: ***/GO
Kind RegardsCustomer Experience Team***
Best regards,