jM
joseph M
1 reviews | Active since Feb 2014
15 Sept 2015, 09:32
Gettting **** service from edgars
Edgars have been charging me a magazine services that i didnt request and after i have complained, they stopped charged me for that useless magazine. I requested all the previous months charges to be reversed and until now nothing has been reversed. For the shock of my life i received a call from one of their agents affering me the same magazine.<br> <br> Just want to clear my account and close that account. Im fed up.***
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Edgars's replyOfficial
16 Sept 2015, 13:54Hello joseph.ma,
As per our telephonic discussion, kindly be advised the club Membership has been cancelled and the amount debited has been reversed. We apologise for the lapse in service, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
As per our telephonic discussion, kindly be advised the club Membership has been cancelled and the amount debited has been reversed. We apologise for the lapse in service, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply16 Sept 2015, 13:54
Official
Hello joseph.ma,
As per our telephonic discussion, kindly be advised the club Membership has been cancelled and the amount debited has been reversed. We apologise for the lapse in service, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
As per our telephonic discussion, kindly be advised the club Membership has been cancelled and the amount debited has been reversed. We apologise for the lapse in service, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,