Gatvol im being ****med every month

R733.34 is payable on your Edgars Sa Account. To avoid further costs please pay today. Call *** to confirm payment arrangement. This is my daily struggle it is sms, calls everyday even if the account is paid. Never missed a payment

Why does the move from edcon to foschini retail hits us the account holders in our pockets??? I have been harassed by edgars people every month so i decided to check the statements and my slips, to my suprise i found out that im paying double collection fees and collection letters and theres also a fee that i dont know why do i pay. Looking at my account from June 2020 my current balance was R3768.12 and i had no outstanding amount. July i payed R200.00 and my outstanding was R149.26. Aug i payed R200.00 i didnt receive the statement. Sep i had an arrangement that said i must pay R350.00 this is the month where i noticed that every fee was doubled and i actually payed R133.00 out of the R350.00. Wait for it it gets better, so my total due was R404.45 on my slip and next month i learn that now the total due has gone up to R800.23 even after sticking to the agreement and my current balance is still standing at R3150.28 even if im not buying or skipping payment. So i wanna know where is my money going because its seems like i will finish paying this account in the year 2030 because im being ******. I called to enquire abt it but i was told the statement i have is not the right 1, interesting that i got it from edgars and the right 1 will be sent in 48hrs how ridiculous is that, when they have on their system and the person im talking to viewing it that time. So im sick and tired of this i want answers, this is ****************. How much is your interest if i have R1445.00 from July (R3674.83)until October(R3150.28) the difference is only R524.55, what happened to R902.45 that i also payed, is this what you charge for interest???? You were brought into foschini group to only rob us the unfortunate who makes money for your company, i dont get statements nor collection letter but im charged for them. This needs to be brought to ombudsman attention, that you are running a **** not a proper business,. This account should be atleast at R2000 not where its standing now