MM
Michael M

1 reviews | Active since Jun 2020

24 Jun 2020, 17:02

Games incompetency

Good day .. please note after the long haul the ups and downs and after I have given everything to the store, today I was told that I had to book in my console out of warranty .. this is trully bad for Game as a brand I shall fight this through until justice is done ..there is no way I will pay a cent for that console to be fixed whilst its your incompetency that cost my time

0
Replies (2)
Edgars
Edgars's reply26 Jun 2020, 09:26
Official
 Good day  Michael,  Thank you for taking time to write to us  We apologise profusely for the inconvenience caused.  Your complaint has been acknowledged, we will investigate and revert with feedback.  The reference number for the complaint is  ***/GO  Warm Regards The Edgars Team 

Best regards,

Edgars
Edgars's reply26 Jun 2020, 10:55
Official
 Good day  Michael,  Thank you for taking time to write to us  We apologise profusely for the inconvenience caused.  Kindly note that our attempts to reach you telephonically were unsuccessful.

Please provide us with an alternative number and suitable time of contact.

We need more details regarding your complaint (clarity on where the purchase was done). The reference number for the complaint remains ***/GO  Warm Regards The Edgars Team 

Best regards,