FUNERAL COVER POLICY NOT RECEIVED AFTER 5 MNTHS

Item: Edgars
Rating: 2
Author: Anina L

During October I was sold a Funeral Policy via Tele-Sales from Edgars. Since that date I made various calls as to when the policy documentation would be despatched to me but to no avail. I have to update my documents and need the policy asap. It can me mailed to me as well

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Replies (1)

Edgars's replyOfficial

23 Mar 2016, 12:34

Hello Lampies1944,

Thank you for making contact with us.

Please be advised that your query is referred to regional credit office management to address. Once your query has been finalised feedback confirming action plan will be communicated to within the next 48 working hours.

Please find below reference number for this query:
***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply23 Mar 2016, 12:34

Official