Frustration on resolving an unwanted or unknown policies offered by Edcon.

I have been struggling to sort out an account for which i am being charged and for which i had no knowledge or approval of when this was processed. At the store I was offered a discount voucher but actually what i was being offered were contracts for funeral, medical and insurance cover which i have no interests in. I was not informed that they were selling me this and i signed a piece of paper which was the size of a telly slip and which was unreadable plus not given time to browse the contents of the paper. I signed this on the understanding that i was opening an account. I have and still trying to resolve this for 14 months with numerous visits, phone calls and emails to Edgars debt collection department and accounts but they were unable to assist and they just handed me to the debt collectors. I have been frustrated with the service not to mention that i think this has been pure deception and in my mind **********.