Frustrating, degrading and humiliating experience

This morning I tried to make a purchase at Edgars in Sandton City. (late morning on Saturday 7th January) Despite my account being paid up and in good standing, my card was declined. I waited nearly an hour whilst being tied up in a call-centre purgatorial loop. It was a humiliating and degrading experience. Of course Edgars blame RCS. I have been an Edgars card-holder since 1988 and always in good standing - in fact I have a credit balance. The irony is that I am constantly hounded by unwanted text messages urging me to buy at edgars, take out insurance etc. I will never again set foot into one of their stores.