Frustrated Consumer

Disgusted that as I consumer I was not made aware of what I was been charged for something I never agreed to. Had I not settled this account I would never have known that I was been ****** by a ruputable company. I have trusted Edgars for many years and I am so disappointed that no one is able to provide me with proper answers. How can they charge me monthly for airtime that was never sent to me and also that I never ever subscribed to. All I get is poor service and feedback from pathetic call centre agents that up until now are unable to even provide a call recording. Is this how Edgars retrieves the billions of Rands that they owe. Absolutely Pathetic