kP
kathy P
1 reviews | Active since Mar 2011
29 Aug 2015, 09:31
frozen nt thawed
i purchased 2 pairs of sandals at jet gateway and philile ngwenya cashed for three pairs instead of 2 . i approached the store a few days later and the manager advised the cameras are frozen she will look into it that was 15/08/2015 i have since followed up and another male advised that theres three managers he will confirm and revert up to date we have not received any constructive resolution.<br> <br>
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Replies (1)
Edgars's replyOfficial
01 Sept 2015, 17:03Hello k123456,
Our attempt to contact you at04:18 PM was unsuccessful.
Please be advised we have referred this matter to management to address as it has been prolonging. We assure you concrete feedback will be given to you with regards to the double charge. Please accept our sincerest apologies for the overall experience,
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Our attempt to contact you at04:18 PM was unsuccessful.
Please be advised we have referred this matter to management to address as it has been prolonging. We assure you concrete feedback will be given to you with regards to the double charge. Please accept our sincerest apologies for the overall experience,
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply01 Sept 2015, 17:03
Official
Hello k123456,
Our attempt to contact you at04:18 PM was unsuccessful.
Please be advised we have referred this matter to management to address as it has been prolonging. We assure you concrete feedback will be given to you with regards to the double charge. Please accept our sincerest apologies for the overall experience,
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Our attempt to contact you at04:18 PM was unsuccessful.
Please be advised we have referred this matter to management to address as it has been prolonging. We assure you concrete feedback will be given to you with regards to the double charge. Please accept our sincerest apologies for the overall experience,
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,