1 reviews | Active since Jun 2016
free gift ripoff from clinique
<p>Clinique offered a deal where I could purchase 2 items, 1 being a treatment, which will qualify me to receive an 8. Piece gift set. I purchased 2 items, 1 moisturizing gel @ R495 and 1 dark spot corrector @ R895 and I did not receive my gist set. When I spoke to the Clinique sales consultant she advised that they can only give me a 3 step trial kit. I've been using clinique for almost 10 years, why would I want a starter kit?? It's unacceptable that I had spent that much and did not receive my gift as advertised!! I would like to be compensated and receive what I wad told I would, which is juts a simple gift set.</p> <p>I look forward to your response. </p>
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store regarding the Clinque promotion. Please be advised we would like to address this incident with the relevant store however we require more details.
Please send us the store name and your contact number or call us on ***and quote your reference number for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience in store regarding the Clinque promotion. Please be advised we would like to address this incident with the relevant store however we require more details.
Please send us the store name and your contact number or call us on ***and quote your reference number for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
team,
***
