DvdW
Dore van der Westhuizen

1 reviews | Active since Dec 2011

08 Nov 2018, 12:51

**********ly Activated my account after years of it being closed

YEARS ago, I have closed my Edgars account. Must have been 7 or 8 years ago. I have never heard of Edgars again after I have closed it. Then, all of a sudden about 3 months ago, I have started receiving sms's from Edgars to tell me that I have a certain amount that I can spend on my account. I found out now, that my account is active again. Please can you tell me why after all of these years my account is active? Who activated it? Please close my account immediately. I did not give consent for this account to be opened/activated.

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Replies (1)
Edgars
Edgars's reply10 Nov 2018, 09:06
Official
Thank you for making contact with us.
In response to your enquiry with EDCON please be advised that your account is still active. 

Kindly go into your nearest store with I.D and 3 months pay slips or bank statements in order to have a new card issued if you no longer have the old card. If you are not interested then the account will remain blocked .

Should you require further assistance do not hesitate to contact us on *** 
***/GO
Kind regards

The Edgar's Customer Experience Team