CR
Chamone R
1 reviews | Active since Mar 2019
14 Mar 2019, 20:49
********** transactions on my Edgars Account Card
On 26/02/2019 an unauthorized ********** transaction went through on my newly opened Edgars account card. I reported the matter to Edgars as soon as I realized what happened and provided Edgars with the necessary documentation on 09/03/2019. To date I haven't received any feedback whatsoever pertaining to this matter, this is pathetic service from Edgars Clearwater.
Helpful (0)
Replies (1)0
Replies (1)Edgars's replyOfficial
15 Mar 2019, 08:20Hi Chamone
Thank you for making contact with us regarding the ********** transaction on your account .
We apologise for the disappointment and inconvenience caused to you.
Once our ***** department receives the claim forms they will conduct an investigation and advice you on the outcome.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
***
Thank you for making contact with us regarding the ********** transaction on your account .
We apologise for the disappointment and inconvenience caused to you.
Once our ***** department receives the claim forms they will conduct an investigation and advice you on the outcome.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
***
Edgars's reply15 Mar 2019, 08:20
Official
Hi Chamone
Thank you for making contact with us regarding the ********** transaction on your account .
We apologise for the disappointment and inconvenience caused to you.
Once our ***** department receives the claim forms they will conduct an investigation and advice you on the outcome.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
***
Thank you for making contact with us regarding the ********** transaction on your account .
We apologise for the disappointment and inconvenience caused to you.
Once our ***** department receives the claim forms they will conduct an investigation and advice you on the outcome.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
***
