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JAbu R

1 reviews | Active since Dec 2012

09 Nov 2019, 11:23

********** transactions by edgars

Just got a letter from some lawyers saying I owe Edgar's almost 10.000. I called thee company theey tell me purchases were in matlosana and potchstroom. I've never been there in my life and I don't know anyone around there. Problem is why didn't Edgar's send statements for the past 5 months? Everytime I had payments, they always sent me statements but they ceased to come and I get a final notice from some company.

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Replies (2)
Edgars
Edgars's reply09 Nov 2019, 12:36
Official
Dear Jabu

Thank you for making contact with us regarding the ***** on your account.

Please accept our sincere apologies for the frustrations and inconvenience caused to you.

We have attempted contacting you today to no success. Kindly inbox us your account number in question for further investigations. In addition, you need to fill in a dispute claim form in-store with an affidavit that the purchases were **********.

***/GO

Kind regards

Edgars Customer Experience Team
*** 

Best regards,

JR
JAbu R's update09 Nov 2019, 14:01
Reviewer Update
I see your kissed calls, my phone was unfortunately on silent b