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phindile M

1 reviews | Active since Nov 2010

11 Feb 2019, 16:47

********** TRANSACTION ON MY EDGARS ACCOUNT

on the 30 dec the was a ********** of 2 transaction on my account of + 4000 , Purchase were done on edgars east rand mall and CNA , I want edgars to investigate this by checking cameras as I was not even around jhb province . how can they process transaction without original ID doc , and who sign for the purchase , because when I buy stuff on my account I being asked to produce ID

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Replies (1)
Edgars
Edgars's reply12 Feb 2019, 09:33
Official
Dear Phindile

Thank you for sharing your experience with us.
Please accept our sincere apologies for the inconvenience and disappointment caused to you with this ********** transaction.
As per our discussion today once the claim form has been received our ***** department will conduct an investigation and provided you with final feedback .

***/GO

Kind regards

The Edgar's Customer Experience Team