********** PURCHASE ON EDGARS ACCOUNT

A *****ELENT purchase of airtime was made on my account in June. I have been trying to sort this out for 5 months. I have been billed an initiation fee for this service, account protection plan (my account had a R0 balance), I have been billed interest. I have been billed late payment fees, I have now been threatened that I am going to be handed over. I received a letter attached to my statement and have been billed R23.00 for the letter. I have emailed ***, edg*******, ***, ***. I have been to the Clearwater branch where a staff member contacted the client service department but the call was not completed because the staff member had used their private phone and was furious with me for sanitizing his expensive phone before I would speak into it directly after he spoke into it - Covid compliance???