********** Jet clubb fee @R26.90 per month

Item: Edgars
Rating: 2
Author: baleseng R

Good Day,<br> <br> I have recently noticed that you a charging me a Jet clubb fee @R26.90 per month. I have an Edgars account not a Jet account, I have never consented to that membership. I have cancelled the Edgars club membership on my account a long time ago. <br> <br> I am very upset as this was done on my account without my consent. Reverse all the charges. Jet clubb fee @R26.90 per month was activated on the 17/06/2014.

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Replies (1)

Edgars's replyOfficial

01 Jun 2015, 10:34

Hello balesengr,

Thank you for bringing this matter to our attention. Kindly note we have referred this matter to the accounts department to address. Investigations will be conducted and concrete feedback will be given to you with regards to the financial services enrolled on your account.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards.
Edcon customer experience team.
***

Edgars's reply01 Jun 2015, 10:34

Official