1 reviews | Active since Jun 2014
<p>In October 2015 a Edgars consultant called me regarding a dental policy. The premium she said would be R90.00 and they would mail me the policy schedule. A schedule was never mailed to me and I was debited with an amount of R110.00. After numerous unsuccessful calls and e-mails I had to insist that they listen to the telephone recording of the call. Only then was I informed that the consultant had made a mistake with the premium. Also after numerous calls and mails I eventually received the policy schedule. I decided that it was a useless policy and cancelled it. I have since then been debited with an amount of R60.00 every month. I have called and mailed Edgars unsuccessfully several times to say that I did not request this benefit and it should be cancelled. They however are completely ignoring my request. They are also incuding this *****ent debit amount when calculating interest on late charge assessments. How do I stop this?</p>
We must apologise for the delayed response.
Please be advised as per investigation, your query has been resolved and your account has been credited with the respective will reflect on your September 2016 statement.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the delayed response.
Please be advised as per investigation, your query has been resolved and your account has been credited with the respective will reflect on your September 2016 statement.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.