CP
Caroline P

1 reviews | Active since Jan 2021

09 Jan 2021, 11:40

********** CLAIMS BY EDGARS

I have tried over a few years to close my Edgars account. They provide no means to contact them to cancel account and Club membership etc. They send me an account every month for stuff I have never asked for. I have not bought anything g off my account for many years. I do t even have an Edgars card, nor do I know my account number. Account details are not given with their money demands. I finally resorted to going, with my husband as a witness, into Edgars Blue Route Cape Town towards end of last year. I spoke to the manager and we sat in her office while she phoned several people to try to action this closure. Eventually she handed me the phone and the person on the other end informed me that I must pay in the order of R470 in order to close my account. This is not withstanding that I have no outstanding balance for buying anything at all at Edgars. I was ASSURED that with this payment, (which I did the same day having got details from Edgars as to who to pay) my account would be fully settled and would be closed. This has not happened! I am still getting g the same text message every month, with no account details, telling them that I still owe them money! THIS JS PURE *****! This morning I received a phone call ‘regarding payments due on my Edgars account’. I informed this caller that I have Cancelled the account and fully settled amounts that were not ligitimate, in order to get them off my back. I also informed them that my next step will be to sue the CEO and or the business rescue administrators and or lay ***** charges with the SAP. I wonder how many innocent people are being ********** in this manner.

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