1 reviews | Active since Oct 2018
********** charges, no feedback
I have ********** charges on my account for airtime and SMS bundles. I have reported this on the number they gave me. The agent told me twice that I will be called back within 24hrs. I have reveived no feedback. If you phine them you hold on for 17min and then the call gets cut. I think I should take this further as it is ***** and seems like it is a regular occurence!
Thank you for bringing this matter to our attention. We apologise for the disappointment caused to your with the airtime billing on your account .We have escalated your query to our third parties for a cancellation/reversal of the fees and final feedback will be provided.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention. We apologise for the disappointment caused to your with the airtime billing on your account .We have escalated your query to our third parties for a cancellation/reversal of the fees and final feedback will be provided.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,