********** Activity on Account

Greetings.

This is formal complaint and would like it to be resolved as soon as possible.

I'm being de*****ed by edgars itself. There are people collecting data as well as airtime every month utilising my account. I noticed this when making payments. Suddenly my payments had gone up. I have not been receiving statements for the longest time and as such it took time for me to see this sinister thing.

This started in June 2018. Certain amount had been removed from the account for Vodacom airtime as well as some data subscription as well as something called sms air subscription. I never subscribed to any of this. And it has been deducted from my account t for over 3 months if not 4 .

I require all my credit back and that investigations be done as this is bring done by someone at edgars as I have no lost any of my details to anyone not even my card.

Kindly assist me with this regard most urgently.

I am willing to provide all other personal details upon request.

Best Regards Julia Radebe