1 reviews | Active since Jun 2016
********** ACTIVITY BY EDCON STAFF MEMBERS
<p>Terrible sevice and lack of professionalism , edgars has a nerve to send me messages as well as to call and tell me to pay an account i do not have with them , where was the same nerve when the account was activated without my knowledge and used at a mall i have never in my life been to ( Trade Route Mall) . I have since awaited a manager by the name of Agnes (Westgate Mall) to give me a call with regards to the matter , i am still waiting and i am becoming agitated because this matter is affecting my credit record and its been taken lightly now that i am complaining but they were quick to send an unprofessional credit collectors to call by the name of (Ntabiseng) who does not have morals and respect and dont have listening s****s as well . Agnes(manager westgate mall) tells me that i have to leave the copy of my id in order for the ***** deparment to attend to this problem but i refused because already there has been a ********** activity take place with my personal details, i will never recomend anyone to open an of the Edcon retails account with such horrible,irritating expierence the staff member dont have empathy or ant touch of ubuntu</p> <p> </p>
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number is ********** 555/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number is ********** 555/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number is ********** 555/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.
Upon investigation feedback will be provided. Your reference number is ********** 555/GO.
Kind regards,
Edcon customer experience team,
***
