1 reviews | Active since Oct 2016
********** ACTIVITIES BY EDGARS
I have been contacting edgars and it third party from last year September 2018 till this year April 2019 in regards with a query that i have being charged with a activation for mobile data content according to edgars that i activated this link in January 2018 . To my knowledge we did not have this number in january of 2018 as this number has being ****** together with the phone in december 2017. Now edgars is charging me for this subscription without my knowledge and when i queried it last year i was given various reference numbers for them to cancel. Furthmore we were told that once we receive the reference number we must give it to edgars so that they can reverse the charges and credit my account but till date nothing has being done. Ive been to the store many a times to query but my account is still the same. Nothing has been done. I to pay for the subscription for mobile content as i did not subscribe for it. Prevously i have been paying edgars for many third party activities which were not consented by me. They have not even reimbursed me previously as well. I see that edgars are practising acts of *****ulence because people are unware of the thing that they are being billed for. My account is now in areas and interest is being charged to me . My name is now in the credit bureau for a mistake made by edgars and its third parties. Please assist me hello peter and get this matter resolved for me. They are phoning me and giving me all kinds of stories. I do not wish to speak to any one from edgars as they are of no use to me. My account number is ********** ********** 877015. My query reference number is ********** 3443/GO
Thank you for making contact with us regarding the mobile content that was billed on your account .
We apologise for the inconvenience caused to you with the billing .
Please note that we will follow up with our third parties and feedback will be provided to you.
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Kind regards
The Edgar's Customer Experience Team
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Best regards,
Thank you for making contact with us regarding the mobile content that was billed on your account .
We apologise for the inconvenience caused to you with the billing .
Please note that we will follow up with our third parties and feedback will be provided to you.
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Kind regards
The Edgar's Customer Experience Team
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Best regards,
