********** activation of VIP service

I reported an incident to Edgars whereby I discovered that they've been debiting VIP membership fees to my account since July 2015, which I never signed up for nor gave permission to anyone for this. <br> <br> The person that I spoke to said that he could see that this was activate from one of their 3rd party companies, which I may have granted permission for telephonically. I told him that I never did and he said that they will have to request for the calls to investigate and then come back to me.<br> I'm still waiting for someone to respond to my complaint. The only coms I received from Edgars in this regard was a mail where Albert Sithole confirmed that the membership has now been cancelled on 17 October. I've sent a follow up mail to [Email Removed] on 26 October but nonone has even bothered to respond on that.<br> <br> I want the money for this ******* activation of a service against my account refunded, and I want to know what is going to be done against the culprit. I will then further decide on whether to take legal action against Edcon for ***** once I have the outcome.