1 reviews | Active since Sept 2017
********** account opened with my name and Edgars not closing it
Edgars contacted me informing me that there is an account opened with my name, I confirmed with sworn affidavit that I did not open the account and requested that the account be closed. it has been a month now and the account is still not closed. i dont know why it is taking so long to close the account .
We have addressed the matter with the accounts team and we have established that the is no account linked to this ID number we only managed to pick up a Thank U rewards number ***, so we will like to apologise for any inconvenience caused to our valued customer. Please find the following reference number for your post ***/GO. For any further concerns , kindly contact us on ***.
Kind regards.
Customer Experience Team
Call Centre: ***
We have addressed the matter with the accounts team and we have established that the is no account linked to this ID number we only managed to pick up a Thank U rewards number ***, so we will like to apologise for any inconvenience caused to our valued customer. Please find the following reference number for your post ***/GO. For any further concerns , kindly contact us on ***.
Kind regards.
Customer Experience Team
Call Centre: ***