********** Account Open

<p>I received a call on the 23/09/2016 from Edgars call centre (Nomphumelelo) and was informed that someone tried to open a account on my name, I was informed the account is frozen and I need to report to the nearest Edgards with my Identity document. On the 25/09/2016 I went to Dobsonville Edgars and was told that a person already purchased on my name for more than R5600 so I was confused as I was told that account was frozen but yet there was a purchase made on the account. I never lost any of my personal documents (id document or a payslip) so this is very disturbing that an account was open on my credentials. I had an account with Edgars 2 or 3 years ago that has been settled. Please can you investigate with a matter of urgency and clear my name from this, as this will damage my credit profile for the future. I am so dissapointed in Edgars as they cant protected their customers from these kind of activities. When I went to the store (Rosebank Edgars) the was also another lady with the same query as mine how can this happen at the same store.</p>