AT
Asanda T
1 reviews | Active since Mar 2017
07 Sept 2017, 13:50
********** Account
In 2013 someone **********ly opened an account at EGDARS with my details, i was informed about the account and i gave them all the required documents and information to investigate and resolve the issue but they didn't. In 2016 the call me telling that i owe them, i did affidavits and filled up the dispute form again and submitted to them. Since 2016 till now i have been following up with EGDARS requesting status on this issue but got nothing from them. It has been more than 4 years and Edgars has not made any effort to resolve my issue.
Helpful (0)
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Replies (3)
Edgars's replyOfficial
08 Sept 2017, 08:45Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ********** account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply08 Sept 2017, 08:45
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ********** account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
08 Sept 2017, 08:46Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ********** account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply08 Sept 2017, 08:46
Official
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ********** account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
AT
Asanda T's updateReviewer Update
08 Sept 2017, 12:46You are telling about the process i have been constantly doing for past 2 years and more and the answer i have constantly received is that this issue is under investigation and they will call me as soon as it is resolved, so what difference will it make now???
AT
Asanda T's update08 Sept 2017, 12:46
Reviewer Update
You are telling about the process i have been constantly doing for past 2 years and more and the answer i have constantly received is that this issue is under investigation and they will call me as soon as it is resolved, so what difference will it make now???