********** account
<p>Update:So i received a clearance letter from Edgars that a fruadludent account was opened with my ID number.On the 23June Edgars (edcon Attempt) to debit my acount R1543.63.After calling ***** deparment ********** 446 the agent said there is no account under my ID i should call customer service on ********** 442.After entering my ID number a balace was read to me and the amount due.The person directed me back to ***** deparment and said i must talk to manager.</p> <p>So clearly Edgars has imcompetent IT systems who cant delete account across all departments.All they do is make your problem to solve.My question was , the ***** deparment says there is no account but customer service is wanting money,,,*******!</p>
Kindly furnish us your ID number so that we may liaise with the accounts team regarding the disputed account and establish if the is an account linked to your ID number. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Kindly furnish us your ID number so that we may liaise with the accounts team regarding the disputed account and establish if the is an account linked to your ID number. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***.