********** account
<p>I was out the country in May and 2 accounts was opened with my ID in Durban(live in Cape Town).Account in my name was opened in Durban Edgars(gateway mall) store (never had a account with edgars).Since day 1 dealing with the ***** department of edgars was a painful experience.Its over a month now and i am still trying to clear my credit record from this account. Transunion informed me Edgars has not rep**** to them and Edgars say they did.The second account opened in my name has been finalized , let alone edgars refuse to give me information about the documents that have been used to open the account.You send mails to Cynthia Adams from Edgards ***** department , no replys or she is always on meetings or out the office</p> <p>Now i am being inconveince because edgars cant do proper check.I am in the process of applying for a new job and is worried if they do a credit check,but that doesnt bother edgars.All they say is , i understand your frustration.Now i have it wait a 20day period if edgars dont repsond , the account will be cleared but transunion , and i might miss out on a job offer..</p> <p>My opinion Edgars is not serious about fruad prevention and when does happen , its your problem to sort out!Let alone Edgars would not even give me a reference number or acknowledgement about the documents i handed in for this dispute</p> <p>Very Annoyed </p>
Thank you for taking our call.
We are pleased to hear your query has been finalised as per notification received from Transunion.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Thank you for taking our call.
We are pleased to hear your query has been finalised as per notification received from Transunion.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
