*****ulant billing

Item: Edgars
Rating: 2
Author: phumzile S

Im an Edgars account holder since june they hav added some insurance in my account without my concern. I hve called the call center more five times to try and resolve this issue and they always say they have resolved it but its stil reflected on my monthly bill.i dont who gave edgars a right to add some insurance . I am sick of this its ******* to start with. I am beign charged for 3 months in a row. Edgars is really disapointing

Helpful (0)

Replies (1)

Edgars's replyOfficial

20 Aug 2015, 13:50

Hello nothile12,

Thank you for raising your apprehensions with us. Please be advised the mobile content that was enrolled on your account has been reversed. We apologise for the overall experience. Please note you will see the credit on the next month's statement.

Please find your reference number: ***/GO

If you ever need to speak to us, please do not hesitate to contact us the below number

Kind regards.
Edcon customer experience team.
***

Best regards,

Edgars's reply20 Aug 2015, 13:50

Official

Best regards,

*****ulant billing

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