1 reviews | Active since Mar 2017
*****ulant accounts under my name
<p>i need help , someone is opening *****ulant accounts using my name ( two already) and now when i go to the shops iam told that i have to bring the affidavit so they can investigate . My worry is the how many shops will i have to go to to close the accounts because the person is busy opening one account after another. AND i havent lost any of my documents either ID or License.</p> <p> </p> <p>If there is anyway you can assist please do i am really frustrated. </p>
Kindly note we tried contacting you telephonically at about 12:50 but we could not reach you.
It is with great sadness to her about your situation.
Could you kindly visit any of our Edcon stores to file a dispute case – your supporting documents will be referred to our ***** and dispute department for investigation purposes. Should there be an active account registred under your name corrective measures will be implement this will prevent any future purchases that might take place as the account will be blocked with comments confirming why it has been blocked. Thereafter the culprit will be disciplined.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Kindly note we tried contacting you telephonically at about 12:50 but we could not reach you.
It is with great sadness to her about your situation.
Could you kindly visit any of our Edcon stores to file a dispute case – your supporting documents will be referred to our ***** and dispute department for investigation purposes. Should there be an active account registred under your name corrective measures will be implement this will prevent any future purchases that might take place as the account will be blocked with comments confirming why it has been blocked. Thereafter the culprit will be disciplined.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***