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shireen M
1 reviews | Active since Jun 2017
08 Jan 2018, 11:29
*****elent Billing
Edgar's has been charging me for a Vodacom subscription and airtime for over a year which is not for my account. The service from the cell billing department is terrible. no feedback and today the call centre agent cut the call when I asked for her manager details. This is unacceptable service from EDGARS especially since I am being charged for something I did not sign up for and EDGARS cannot provide proof for this billing.
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Edgars's replyOfficial
08 Jan 2018, 12:50Thanks for the message .Please note that the Vodacom airtime contract query has been escalated to our third parties who will be in contact with you to further assist you with the cancellation of the product.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply08 Jan 2018, 12:50
Official
Thanks for the message .Please note that the Vodacom airtime contract query has been escalated to our third parties who will be in contact with you to further assist you with the cancellation of the product.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,