*****elant account
<p>Someone opened an Edgars account using my credentials! </p> <p> </p> <p>How the hell is this possible? Im very frustrated!</p> <p> </p> <p>I filled in a dispute form at the nearest Edgars branch with all the details as requested.</p> <p> </p> <p>Please clear this immediately!!!!! If not this will affect my ICT scoring!</p> <p> </p> <p>No has come back with any feedback yet!!!!!!!!</p>
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and may be able to action the matter that our valued customer reported in store. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and may be able to action the matter that our valued customer reported in store. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and may be able to action the matter that our valued customer reported in store. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and may be able to action the matter that our valued customer reported in store. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and may be able to action the matter that our valued customer reported in store. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and may be able to action the matter that our valued customer reported in store. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Hi,
On 09/02/2017 i immediately went to Edgars Cape Gate Mall to file the dispute as per instruction by the agent who called me from Edgars ***** department.
On same day i reported it at Brackenfell police station to have a affidavit certied as well as my certified id document to help start the investigation.
I reside in Cape Town, Kraaifontein area and as per your system it indicates that the incident took place in Johannesburg, NCA 2188.
The store in Cape Gate provided me with more details as well. Trevor and Delmarie assisted me at this branch.
They gave me the following info:
Store where account was opened: ********** 95
CANVASSER ID: **********
Account opener on: 09/02/2017
I requested that they foward all the forms signed by me asap as well as more details they retrieved.
Again, how the hell is this possible? Your systems are vunrable and no proper security procedures/protocols are in place!
As per my research on forums and hello peters website, there are simi**** cases like this. It is a huge concern! This needs to be raised on social media.to make our citizens aware of these ****s!
I have documented and filed all records provided to me as evidence. This includes all dates and time stamps since this incident occured.
I urge your team to start investigating asap as this will leave a bad score at the bearau if not actioned accordingly! My credit record has always been maintained very well and now this!! Please make sure that this is cleared!
NB: My legal team has also been notified as well regarding this case. I will give your team the time to investigate it firts, but please get back to me asap!
If theres anything you require, do not hesitate to call me.
Hi,
On 09/02/2017 i immediately went to Edgars Cape Gate Mall to file the dispute as per instruction by the agent who called me from Edgars ***** department.
On same day i reported it at Brackenfell police station to have a affidavit certied as well as my certified id document to help start the investigation.
I reside in Cape Town, Kraaifontein area and as per your system it indicates that the incident took place in Johannesburg, NCA 2188.
The store in Cape Gate provided me with more details as well. Trevor and Delmarie assisted me at this branch.
They gave me the following info:
Store where account was opened: ********** 95
CANVASSER ID: **********
Account opener on: 09/02/2017
I requested that they foward all the forms signed by me asap as well as more details they retrieved.
Again, how the hell is this possible? Your systems are vunrable and no proper security procedures/protocols are in place!
As per my research on forums and hello peters website, there are simi**** cases like this. It is a huge concern! This needs to be raised on social media.to make our citizens aware of these ****s!
I have documented and filed all records provided to me as evidence. This includes all dates and time stamps since this incident occured.
I urge your team to start investigating asap as this will leave a bad score at the bearau if not actioned accordingly! My credit record has always been maintained very well and now this!! Please make sure that this is cleared!
NB: My legal team has also been notified as well regarding this case. I will give your team the time to investigate it firts, but please get back to me asap!
If theres anything you require, do not hesitate to call me.