GH
George H

1 reviews | Active since Apr 2020

24 Mar 2022, 16:21

*****, THEFT, NO SERVICE!!!

Why was I not surprised to see that Edgars has a barely 1 Star rating. My wife's account has been closed almost two years ago. We even had to call in to get it closed off permanently after they kept on charging monthly costs on a closed account. So we in fact closed the account twice. Last year Edgars allowed an ******* transaction on her closed account. We submitted a dispute (to 3 different mail addresses) after receiving a statement and collection notices. We forwarded the same dispute every week since to all 3 mail addresses and still nothing has been done. every week collection office phone us for the money and we tell them we submitted a dispute and waiting for feedback. and every week nothing happens. Absolutely terrible service. Typical, always quick to take your money, never quick to do their work!!!!!

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Replies (2)
Edgars
Edgars's reply24 Mar 2022, 16:27
Official
Good day George,

Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint
I will escalated your query to RCS, and I will be in contact with you for the resolution. 

Thank you and take care.

Best regards,

Edgars
Edgars's reply05 Apr 2022, 11:52
Official
 Good day George, 

Trust you well.

Feedback has been provided by RCS.
Should you have any further enquiries please feel free to contact us.

Thank you and take care.

Best regards,