1 reviews | Active since Sept 2009
***** on my edgards account
I have recently been to Edgards at the Grove Mall to settle my edgards account. I was told by one of the consultants that I have a cell c airtime subscription that I have never app**** for. I have been paying R25.00 for Airtime since Jun 2015, I have never app**** or agreed to this services and I have never received airtime from Edgards. In fact I am a vodacom client.. This is really disgusting, Edgards are busy *****ing money from the public without you even knowing it. I want my money back and need this matter attended to ASAP. I was told by Lebo the consultant at Edgards that I will never get my money back as I was suppose to pick it up. Edgards never sent me an statement for the last 5mnths. I want my money back... Or else I will close this Account with immediate effect.<br> <br>
It is with great displeasure to hear that you have been enrolled for Cell C Subscription without your consent. Please be advised we have referred this query to the RMCS department to address. We can understand the frustration caused, but we assure you we have send a request for a cancellation and reversal. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
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It is with great displeasure to hear that you have been enrolled for Cell C Subscription without your consent. Please be advised we have referred this query to the RMCS department to address. We can understand the frustration caused, but we assure you we have send a request for a cancellation and reversal. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***