***** on account yet you call for payments. Disgusting.

***** account - So ***** was committed on the account. It was reported on the 10/11/2022. Documents were handed in on the 15/11/2022. Today the 07/12/2022 you guys call and ask for payment on an account that ***** has been committed on. There has been no feedback from you guys on the ***** on the account however you can call and ask for payment. I have tried called your ***** department on *** and this is an incorrect number. So you guys dont want customers get in contact with you when they need help but you only want to call for money. Disgusting. You can contact me on ***.