BI
Bolaji I

1 reviews | Active since Oct 2015

15 Oct 2015, 22:16

***** ***** *****!!!!

I choose to open a clothing account because I have no account in my name the company I choose to open it with was with Edgar's, I went in there spoke to a sales consultant he tried to convince me to take policy's that my company already gave me I said no only to find out a week later that I had policy's with Edgar's I never approved of I spoke to the administration area or call centre people not really sure who they are but they called me to welcome me to Edgar's they explained to me that I opened 4 policy's which I wasn't aware of I explained that I didn't want it and I wanted to know the name of the person who stated that I wanted the policy or who opened my account they told me they will try find out and will call me back this is the 4th day no reply, this is a really bad experience my first experience in opening my account has become a great mistake I advice that people don't go to Edgar's .<br>

0
Replies (1)
Edgars
Edgars's reply19 Oct 2015, 13:32
Official
Hello Bolaji,

It is with great displeasure to hear of the overall experience. Please be advised the financial services enrolled on your account have been cancelled and the money debited reversed. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***.

Kind regards
Edcon customer experience
***

Best regards,