BM
Bongane M

1 reviews | Active since Aug 2017

21 Aug 2017, 14:45

***** and ****s at edgars

REGRET THE DAY I OPENED THIS EDGARS ACCOUNT WITHIN A MONTH OF OPENING THE ACCOUNT IM GETTING VERY BAD SERVICE FULL OF ****S AND ***** THEY PUT MONEY ON THE ACCOUNT OF 5000 MY CARD WAS BLOCKED I CALLED NO ONE KNOWS WERE THAT OF 5000 COMES FROM BUT IM EXPECTED TO PAY IT FOR WHAT I DONT KNOW I REQUESTED THE MANAGER I WAS TOLD THEY WILL CALL ME SINCES TODAY NOW I GOT AN SMS FROM EDCON SAYING I MUST PAY THAT 5000 TO KEEP MY CREADIT RECORD CLEAN

0
Replies (4)
BM
Bongane M's update22 Aug 2017, 07:05
Reviewer Update
IT APPEARS SOMETHING WAS WRONG AT THE STORE I CALLED EDCON AND MY CARD WAS UNBLOCKED I NEED TO CHECK THAT EDGERS STORE IS SUPPOSE TO RE CALCULATE MY MONTLY INSTALMENTS PROPALY
Edgars
Edgars's reply23 Aug 2017, 08:36
Official

We have received your concerns and apologise for the inconvenience caused by the matter. The accounts team may be reached on the below details regarding the request to recalculate your instalment after the ********** purchase query has been resolved . Kindly include your account or ID number so that the accounts team may be able to action accordingly. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Edgars
Edgars's reply23 Aug 2017, 08:36
Official

We have received your concerns and apologise for the inconvenience caused by the matter. The accounts team may be reached on the below details regarding the request to recalculate your instalment after the ********** purchase query has been resolved . Kindly include your account or ID number so that the accounts team may be able to action accordingly. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

BM
Bongane M's update23 Aug 2017, 12:39
Reviewer Update
What's the perpose of all this numbers if no one is going to pick up when I call??