JJ
Joel J

1 reviews | Active since Feb 2013

14 Apr 2022, 16:26

***** and account closure

I want to close my account immediately. When I called the call centre it seems that there is ***** on my account all the details they have of me is incorrect. Edgars club has been added onto my account without my consent. This needs to be reversed and I need to be refunded immediately.

0
Replies (2)
Edgars
Edgars's reply19 Apr 2022, 10:49
Official
Good day Joel,

Trust you well.
We are sorry that your recent experience has led you to contact us with a complaint. 

I have escalated your query to RCS and feedback will be provided on your query.

Thank you and take care.



Best regards,

Edgars
Edgars's reply22 Apr 2022, 12:16
Official
 Good day Joel,

Trust you well. 

RCS has made contact with you and feedback has been provided.

Thank you and take care


Best regards,